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Air Taxis - Flying High, Flying Low

An open skies policy augurs well for the Aviation Industry as private airlines offer viable travel alternatives. The sky really is the limit!


Travel in India for business or pleasure has of late become quicker and more convenient-and feasible even with a last minute travel decision. Domestic aviation in India, which until four years ago was the exclusive preserve of government-owned Indian Airlines (IA), now offers many more seats than in Yesteryears. The advent of a number of air travellers more than one alternative to get to their destinations.


No doubt the description air taxi is demeaning to a large extent; and at least one prominent Indian industrialist has said that he refuses to enter the field because he found the description derogatory.


Nevertheless, the thoroughly professional manner in which a few of the new airlines are approaching the task at hand augurs well for the aviation industry in India. Speedy and courteous check-in with a smile and a rose for a lady traveller, a complimentary newspaper at the check-in counter itself, acceptance of passengers until just twenty minutes before scheduled departure time, international standard inflight service with sumptuous meals and a fairly high level of punctuality-each air taxi is vying with its competitor to provide as many of these as is possible.


The private airlines have begun providing both IA and the state-owned third-level feeder airline, Vayudoot, with some sterling competition that has, in fact, resulted in a sharp improvement in the service and punctuality levels of both.


East West Airlines (EWA), the most successful to date, has ten aircraft in its fleet, including eight Boeing 737-200s with a capacity to fly 300,000 passengers per month. The airline currently operates 64 flights a day, carrying passengers per month. The airline currently operates 64 flights a day, carrying passengers to 28 Indian destinations, and offering 32 transfer connections across the vast country. The airline presently employs 4,000 people.


Satisfying meals and courteous service have market EWA’s first year on the domestic circuit. And it has even introduced such attractive innovations as inflight fashion shows by some of the top models in the country. Damnia Airways, which has been operating since March 1993 with two aircraft also serves superb meals on board and has a first class punctuality record. Another two air taxis that kicked off in May 1993, Jet Airways and Modiluft, have their own Unique Selling Points. The former is using the latest generation Boeing 737-300s while the latter has introduced First Class for the first time in India. Both airlines plan to have at least seven to eight planes operating before the end of the year.


It is sad that City Link and Continental Aviation, two of the smaller operators, have had to recently down shutters, have had to recently down shutters. The latter a Rs.150 crore air taxi company funded by NRI’s, had managed to carve out its own niche in the market. The company was operating with three aircrafts-two small planes for shot hops and a four-engined jet on the Bombay-Delhi-Bangalore-Goa route.


There are several other operators who are running special services with just one or two small aircraft. At the same time, there have been some who took off with stars in their eyes, but have since either crash-landed or simply crashed. That is as it is in any industry-an open skies policy will see only the fittest survive.


It is our and a half years since the time (April 11, 1989 to be exact) when the government made the announcement of the open skies policy, whereby private air taxis would be allowed to operate. Thirty-seven years after Tata Airlines, the brainchild of industrialist JRD Tata, was nationalized and converted to Air India, the era of the private sector airlines exploded on the country’s national scene.


It appeared to be a veritable goldmine in the sky. Rough estimates in 1989 had put the size of the industry at Rs.1,500 crore, with more than 50,000 passengers per annum anxious to avail of the scheme. There was a concerted rush to grab a place in the sky, applications for license began pouring in, and every entrepreneur began dreaming of the windfall that his very own airline would bring.


Still, it took more than a year from the date of the initial announcement for the green signal to start actual operations of a private air taxi service. Non-resident Indian (NRI) liquor baron Vijay Mallya’s United Breweries group set the ball rolling. UB Air’s 15 seater Dornier aircraft took off on its maiden flight from Bangalore to Manglore in July 1990.


Soon thereafter, the second private sector airlines, Air Asiatic Ltd., sponsored and financially backed by a group of NRI’s and based in Madras, took flight on October 6, 1990. Its maiden flight achieved by a 737-200, took a mere 35 passengers from Madras to Bombay but brought back as many as 75 to Madras.


Before the advent of air taxis, the turnover of the domestic civil aviation market was pegged at Rs.1,200 crore of which IA’s share was Rs.1,000 crore and that of Vayudoot Rs.200 crore. For the year 1992-93, estimates place the total domestic aviation figure at a massive Rs.2,200 crore. Air Taxis have claimed around Rs.300 crore of this.


There is a difference of opinion between IA and the Planning Commission on the projection of growth at a rate of 11.5 percent. This means that this year alone the turnover of the civil aviation sector in India could easily rise by another rRs.250-300 crore.


The experiment with a private airline had actually been launched in the late 1970s well before Vayudoot got off the ground. Three pilots, Anant Kulkarni, Kulin Ashar, and Dilip Kataria, who found it difficult to get jobs with either Air India or IA, formed Godensun Aviation. They operated a tiny nine-seater Beechcraft on two scheduled routes-Bombay-Kolapur-Bombay and Bombay-Ratnagiri-Bombay-apart from doing charters.


The airline did reasonably well initially and the two routes became so popular that seats were always in demand. Kataria, the brain and major moving force behind the company then tried to get official permission bring in a 19-seaste King Air aircraft. He got hopelessly embroiled in red tape and with the Beechcraft developing recurrent problems, the company finally went bankrupt in 1982. But they had shown that a feeder airline could be a viable proposition; and that may have been a consideration when the open skies policy was announced in 1989.


Four years down the line, the runway to success is littered with false starts, nose dives and crash landings. Consider the casualty list. The owners of Air Asiatic fell out with each other and the company’s aircraft, a Boeing 737 was repossessed by its lessor. UB Air’s Dornier was grounded for a long time after it made a belly landing in October 1991. Both the Boeing 727s of Continental Aviation were grounded for more than six months before they were permitted back in the sky and the airline eventually has had to close down.


Singapore-based NRI tycoon Rajan Pillai, former chief of Britannia Industries, was also pretty serous about starting an executive jet service in India. He recruited former Air India Managing Director Rajan Jetley; and the two made several trips to Delhi. However the Gulf war nipped their plans in the bud; and Pillai’s subsequent financial problems and the court battles with his erstwhile partners have precluded the chances of the Britannia group’s launching air taxi operations in India.


Thus, there are just a few who have managed to stay afloat. EWA, which completed a year of operation in February 1993, has been going from strength to strength. It has eight Boeing 737-200s and two Fokker F-27s in service at the moment, and is looking to both enlarge its route network and augment its fleet strength with either Saab or British Aerospace aircraft.


India International Airways has been doing charters for multinationals like Nestle, Du Pont and Tetrapak; Delhi-Gulf Airways is running a helicopter charter service; and Jagson Airlines has regular flights from Delhi to Shimla and Kullu. However, what all operators have in common is a long and dreary list of complaints.


Top of the list is the Air Corporation Act, 1953, which has put the brakes on the developmental plans of air taxis. The entry of these private airlines is considered to be a violation of the spirit of the existing Act.


The main problem created by the outmoded legislation is that it prevents private operators from publishing their flight schedules, forces them to operate at least as many short, unremunerative routes (below 700 kilometers) as the longer, more lucrative sectors, and also restrains them from operating on any scheduled route either two hours before or after the arrival or departure of an Indian Airlines flight.


In a move that could have far-reaching consequences, the Lok Sabha’s standing committee on Civil Aviation and Terrorism has recommended the scrapping of the Air Corporation Act-a move that has been pending for over a year. This would result in the abolition of the monopoly of public sector units in the civil aviation sector.


Other concessions suggested by the committee pertain to the reduction of the inland travel tax for the private sector-from the present rate of 15 percent rate, and abolition of the rule that all aircraft, irrespective of their size, should have a co-pilot on board. It has also recommended that the present scheme of charging a flat inland travel tax should be substitute by a graded one for encouraging small operators.


The legislation will be taken up for discussion in the winter session of Parliament. However, other government regulations have also acted as speedbreakers on the development of the private airlines. There continues to be foreign exchange restrictions, flight and safety checks, restrictions on import of spares, inadequate hangar space, and lack of maintenance infrastructure, to name just a few.


Engineers are also unhappy that flight checks imposed on them are many more and farstricter than those for Vayudoot. Claims one, These checks are supposed to be standard for any airline, anywhere in the world.


Such snags ought not to be a problem to Jet Airways, whose fleet consists of the later-gerations Boeing 737-300 aircrafts. The average age of their three aircraft is 2.5 years. The most important factor in our favour is equipment, insists Naresh Goyal, chairman of Jet Airways. No one in India operates the B737-300 aircraft. It is best aircraft in its segment in terms of reliability, performance, maintenance and comfort.


However, lack of hangar space has been a severe problem for all the air taxi operators. The Delhi based Modi industrial group has been running its own small fleet of private aircraft for company executives for more than a decade, but for a long time they were not given hangar space at Delhi’s Palam airport, despite applying for it several times.


Most operators entered this field with the attitude that they were setting up manufacturing units. Operating a service industry of this nature is however, far from simple. The pitfalls of that approach are best reflected in the case of Air Asiatic, which took off with big planes, with the intention of competing with IA and Vayudoot instead of trying to complement their services.


However, despite a high mortality rate, the sector continues to attract new players who can learn from the mistakes of their predecessors. High flaying godman Dhirendra Brahmachari bounced back from recent anonymity to launch Air Aparna, which flies helicopter charters. Jagson Airlines too has a scheme which is off the beaten track. It operates a weekly Himalaya Darshan flight, which takes tourists for an attractive joyride around the Himalaya peaks.


And so far as innovative ideas are concerned, Mesco Airlines from Delhi is examining the idea of operating a flight from the congested central Business District South Bombay to Pune-160 kilometers away by road. The airline may use an amphibious aircraft, which will take off from the sea at Nariman Point in South Bombay, thus totally bypassing the already-over crowded domestic airport at Santa Cruz. Then there is Indo-Pacific Aviation, which has announced its plans of starting an air taxi soon, and is in the process of acquiring aircrafts.


Whether all these proposals do eventually take off from the drawing board or not, is not certain. What is, however, important is that there are still enough enterprising people willing to have a go at the air taxi business. And there is no doubt that the private airlines are spreading their wings further afield.


Even as this article is being written, comes the news that East West (EWA) has been invited by the Maldives government to function as its national airline. The Maldives have no national airline and the government of the small nation has been scouting the market seeking operators at the global level.


Operations are likely to commence by end 1993. The Maldives government will hold shares in the international portion of the airline’s operations, but 65 percent of the net earnings will go to EWA, which will thus contributed substantially towards India’s foreign exchange kitty.


The agreement makes EWA the first private airlines to go international, and even gives it a quasi-government status with a foreign country. The airline plans to have a base at Trivandrum from where a route ahs been planned to the capital city Male. Subsequently, WEA will connects Male to important sectors in the Arabic Gulf.


In the second phase of its expansion, the fleet strength will be doubled to twenty aircraft, several of them being the latter-generation Boeing 737-two-and-a-half to three hours. In that much flying time abroad, we can earn three times as much!


The Civil Aviation ministry has thus far been non-committal on the entire subject, but the EWA-Maldives pact may now force them to take a decision, particularly as precious foreign exchange is coming to India, thanks to an NRI whose efforts have been recognized globally.


Not to be left behind, the other major air taxi operator in the country, Jet Airways, has also come up trumps. The only air taxi operator in India to operate thus far the more spacious, fuel-efficient Boeing 737-300 aircraft, the Bombay-based Jet Airways launched operation on May 5 this year, and already serves 12 destinations from its headquarters. Now it is in the process of acquiring an international touch.


An overseas corporate body, which enjoys some facilities for investments in India, needs to have a dominant share-holding of an NRI; and under the proposal submitted, 60 percent of the shares will be held by the Jet Airways chairman Naresh Goyal, who is an NRI based in London.


Jet Airways hopes to lure substantially more foreign tourists into India, and to earn much more foreign exchange. The airlines is projected to earn around US$ 32 million in foreign exchange in its first year of operation. This figure is expected to go up to $ 70 million in the second year, and to $ 100 million in the third year of operations.


You see, the airline business is capital-intensive, and modern operations call for support facilities which cannot be built up overnight declares Goyal. If India can invite foreign participation-and that, too 100 percent overseas holding-in areas like fast food units or soft drinks manufacturing, I can see no justification in restricting investment in such high-priority areas as airlines.


Jet Airways currently operates with four B737-300 aircraft, and another four are scheduled to join the fleet between October 1993 and March 1994. A further four are expected to come in the final quarter of 1994, so that, by the end of next year, the airline will have a dozen aircraft. Six more of the latest generation planes have been planned for 1995, to maintain the pace of expansion and consolidation.


In a vast country, where the demand for airline seats fare exceeds the combined capacity of Indian Airlines and Vayudoot, it cannot be doubted that there is tremendous scope for private air taxi services. With their returns being directly dependent on the quality of service they offer, and the punctuality rate they maintain, they cannot afford to let their service deteriorate. And that, to the harassed domestic Indian air traveler, is really good news!



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